Terms and
Conditions

Welcome to Perceptiq. Perceptiq is operated by Perceptiq Inc. ("Perceptiq", "Perceptiq Inc.", "we", "our", or "us"). By accessing or using our website ("Website") and web application ("Web App"), you ("User") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must stop using our services immediately.

1. Introduction

These Terms govern your access to and use of our Website, Web App, and related services (collectively, the "Services"). By using our Services, you accept and agree to these Terms and our Privacy Policy.

2. Definitions

• "Services": Refers to the Website, Web App, and any tools, features, or functionalities provided by us.
• "User" or "You": Refers to individuals accessing or using the Services.
• "Content": Refers to all materials, including resumes and other data, uploaded by Users or generated through the Services.

3. Eligibility

You must be at least 18 years old to use the Services.

By using the Services, you represent and warrant that you are legally capable of entering into binding agreements.

4. Use of Services

Users agree to:

• Provide accurate and truthful information when creating accounts or uploading Content.
• Use the Services only for lawful purposes and refrain from violating any applicable laws.
• Not upload or share harmful, offensive, illegal, or copyrighted materials without authorization.
• Not reverse-engineer, hack, or misuse the Services in any way.
• Maintain only one account per individual. Creating or operating multiple accounts for the same individual is strictly prohibited.
• Not use false, misleading, or fraudulent information when creating an account, including but not limited to fake names, fake email addresses, or impersonation of others.
• Not attempt to circumvent or manipulate any usage limitations, account quotas, or other restrictions applied to free or paid accounts.
• Not engage in any fraudulent, abusive, or deceptive activities in connection with the Services.

We reserve the right to suspend, restrict, or terminate your account(s) if we reasonably suspect that you have violated these Terms, including but not limited to engaging in fraudulent or abusive activities or attempting to circumvent account limitations.

5. Intellectual Property

All intellectual property rights, including trademarks, copyrights, and design elements in the Services, are owned by or licensed to us.

Users retain ownership of the Content they upload but grant us a worldwide, royalty-free license to process, analyze, and use the Content for the purpose of providing the Services.

6. Third-Party Services

We rely on third-party providers, including but not limited to OpenAI (for resume analysis), AWS (for hosting), Google Analytics (for Website tracking), and SendGrid (for email communications). We are not liable for any issues arising from these providers' services, and their use is subject to their respective terms and policies.

7. User Data

Users are responsible for maintaining the confidentiality of their account credentials.

While we take reasonable measures to secure data, we cannot guarantee the absolute security of information transmitted through the internet.

8. Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for:

• Any errors or inaccuracies in analysis or optimization.
• Service interruptions, delays, or unavailability.
• Loss or unauthorized access to user data caused by third parties.

The Services are provided "as is" and "as available" without warranties or guarantees. Our liability is limited to the maximum extent allowed by law, and we are not responsible for indirect, incidental, or consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from:

• Your use or misuse of the Services.
• Your violation of these Terms.
• Your uploaded Content violating third-party rights or applicable laws.

10. Payments and Refunds

If applicable:

• All fees are listed on our Website and Web App.
• Payments are non-refundable unless required by law.

11. Termination

We reserve the right to suspend or terminate your account or access to the Services at any time for any reason, including but not limited to a violation of these Terms. You may terminate your use of the Services by discontinuing access and use.

12. Changes to the Terms

We may modify these Terms at any time, and such changes will be effective upon posting. Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Delaware, United States. Any disputes arising under or related to these Terms will be subject to the exclusive jurisdiction of the courts of Delaware, United States.

14. Dispute Resolution

All disputes shall be resolved through binding arbitration or mediation in accordance with US law, unless otherwise required by mandatory legal provisions.

Users waive the right to participate in class actions or collective proceedings.

15. Disclaimer of Warranties

The Services are provided "as is" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee:

• That resume optimization will result in job offers or other desired outcomes.
• The accuracy or reliability of analysis provided through the Services.

16. Contact Information

For questions about these Terms, contact us here.